IRS may send errant letter regarding “unpaid” 2023 taxes

  • June 12, 2024
  • Maria Montie, CPA, MST, CVA, MAFF

Taxpayers who paid their 2023 taxes by check or electronic payment may be sent a CP14 (Balance Due, No Math Error) notice indicating a balance due even though payments were made with their 2023 tax return.

Taxpayers who paid electronically or by check with their 2023 tax return, may show their accounts as pending, although the IRS has received and processed payment through their banking institution. The notice may have been initiated before the payment was processed on the account, or the payment may have been processed but contained errors and requires additional handling to address the error before updating the tax account.

An IRS statement dated June 12, 2024 indicates immediate action or phone call is needed: Taxpayers who receive a notice but paid the tax they owed in full and on time, electronically or by check, should not respond to the notice at this time. The IRS is researching the matter and will provide an update as soon as possible.

Notices from the IRS can be alarming, even when you are fairly certain you have received the notice in error.  If you ever have a question about a notice you receive, please contact your ShindelRock tax professional.